Café
The cafe is open from 7.00am – 4.30pm Monday to Friday
Pharmacy
The pharmacy is located on the ground floor of the Eleanor Street Building. Medications, as well as some toiletries for patients and visitors are available.
If you need to purchase personal pharmacy items or discharge medications or medications not related to your admission diagnosis, you are required to pay the pharmacy direct for the cost of these items.
The Pharmacy Department hours are: 8.30am – 5.30pm Monday to Friday
VALUABLES
Please be advised there are no facilities at this hospital to store valuables. We strongly advise that all items of value must be left at home. The hospital is not liable for any claims for loss, theft or damage of personal property which may occur whilst an inpatient at Western Private Hospital. Patient care is our utmost priority.
Dietary requirements & Food handling
Please inform your nurse of any special dietary requirements.
Please be advised that due to food handling regulations and OHS requirements, we are not able to reheat food bought in by patient, families or friends
internet access
Wi Fi access is available for all patients and visitors free of charge. Please ask nursing staff for access
mobile phones
Please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas, including the café. Western Private Hospital does not accept any responsibility for loss, theft or damage to your mobile phone
Mail is delivered to patient’s rooms on a daily basis. Any mail received following discharge will be forwarded to the patient’s home address.
For regular mail, stamps may be purchased from Reception.
NEWSPAPERS
Newspapers are available from the café on the ground floor Marion Street building.
Smoking & Vaping
The hospital has a strict smoke free policy. Smoking /Vaping is not permitted anywhere within the hospital boundaries
Interpreter/Cultural/Special needs
Please advise the preadmission nurse if you require an interpreter or have any cultural or special needs so that we can ensure services are in place before you arrive. Call (03) 9319 3185
Spiritual Care
A representative from all denominations can be contacted at your request.
TAXIS
There is a taxi phone located in the foyer of Marion Street building.