Western Private Hospital is dedicated to clinical excellence and the highest standards of safety for everyone in our care. We partner closely with our patients, families and carers to ensure a positive hospital experience. Our outstanding care is built on a strong & reliable foundation of clinical systems and continuous improvement processes.
Accreditation
Patient Rights & Responsibilities
While a patient at Western Private Hospital you can expect to receive the best care our staff can provide.
Here, at Western Private Hospital, we are fully supportive of the Australian Charter of Healthcare Rights. Should you wish to review the Charter in a language other than English, please visit the links below:
HCC My Health Records in ITALIAN
HCC My Health Records in VIETNAMESE
While, a patient to help us to treat you, you have a responsibility to;
- provide to the best of your knowledge, accurate and complete information about your present complaint, past illnesses, hospitalisations, medications and other matters relating to your health
- advise if you understand your treatment and what is expected of you; follow the treatment plan as recommended by your medical practitioner and nurses. You are responsible for your actions if you refuse treatment or do not follow instructions
- be considerate of the rights of other patients and staff
- respect the property of others and the hospital
Open Disclosure
Our commitment to all patients is to be honest with you in the unlikely event that things don’t go to plan with your healthcare. This is called open disclosure.
Attached is a brochure explaining open disclosure in greater detail. If you have any questions during your stay please speak with the Nurse in charge.
Patient satisfaction and experience
Preventing infections
Consumer Newsletter
Tips for Safer Health Care
These tips are designed to support you and help you get the most of your health care. A copy is included in your Admission booklet.
Should you like further information about any part of your stay with us, please don’t hesitate to speak to one of our staff members.
Image reproduced with permission from the Australian Commission on Safety and Quality in Healthcare.